API monitoring: a trusted third party to see
beyond the 200 code
Monitor your critical interfaces, guarantee service continuity and optimize the performance of your interconnected systems.
Limits of conventional PLC monitoring
Validating that an API responds with an HTTP 200 code is no longer enough: in modern information systems, API flows are at the heart of the user experience and business processes.
- Critical malfunctions masked by simple API calls
- APIs with strong authentication (e.g. DSP2) not tested under real-life conditions.
- Intermittent errors, drops in performance or service degradations often invisible to detection.
Reliable, real-time API monitoring to meet your security requirements
Proactively monitor the health, availability and response times of your APIs - whether public, private or highly secure. Our solution integrates seamlessly with your monitoring, security and quality of service challenges.
Support for all types of APIs
2Be-Social monitors social networks and specialized platforms such as X (ex-Twitter) and TotalBug in real time to detect the first signs of malfunction.
Thanks to automated analysis, anomalies are identified as soon as they appear, enabling IT teams to take swift action.
- Monitoring of single calls on public or internal endpoints.
- Management of strong authentication mechanisms: mTLS, OAuth2 flows with validation performed on a mobile application or website.
- Complete behavior analysis: return codes, response content, latency, logical or business errors.
Advanced safety adapted to the most stringent standards:
2Be-Social uses AI and semantic analysis to understand the context of discussions and qualify reported incidents.
By differentiating between a simple frustration and a real technical problem, you gain in efficiency and avoid false alarms.
- Integration via signed customer certificates (CSR), supplied or validated by your internal authorities.
- Secure connection via dynamic certificate retrieval from external HSMs (e.g. Azure Key Vault).
Opale, our on-board artificial intelligence
Opale analyzes every supervised API call in real time. It enriches alerts with useful, actionable data, facilitating diagnosis and remediation.
- Clear summary of every error detected, usable even without technical expertise.
- Automatic incident classification (technical, functional, network, security, etc.).
- Reliability index from 0 to 5 to distinguish critical errors from false positives.
- Data restitution in our supervision console or via your tools: e-mail, Slack, Teams, webhook...
Expert customer support and customized assistance
Our team is with you every step of the way, with a turnkey approach or a gradual increase in autonomy depending on your needs.
- Scenarios configured from your technical documentation (Swagger, Postman, OpenAPI, curl...)
- Can be linked to your desktop, mobile or hybrid journeys
- Continuous adaptation to changes in your APIs, versions, headers, tokens, response formats, etc.
- Coming soon: a self-service editor to create your own scenarios independently.
- Specific support for sensitive APIs (banking, healthcare, energy, etc.).
Key features
- Continuous supervision 24/7, without interruption.
- Call frequency configurable from 1 min.
- Immediate detection of performance degradations or downtime.
- Real-time alerts enhanced by Opale.
- Query analysis: allows you to view directly from the Extranet the sequences of interactions between the client and your servers.
- Customizable dashboards that can be shared with business and IT teams.
- Complete history kept for 13 months for analysis, reporting and compliance. The complete content of network exchanges is kept, including transport-layer network captures.
What our clients say
Whether you're monitoring multiple platforms or anticipating incidents, 2Be-Social offers you optimum responsiveness.
Designed for an exceptional experience
Discover the key benefits of your future social network monitoring solution
Continuous monitoring 24/7
Ensure a continuously optimal user experience with automated and proactive monitoring, replicating your users' actions at all times.
Define your key path
Select the critical steps of the user journey that you want to monitor continuously.
Automated scenario execution
Our robots exactly reproduce your users' journeys, simulating each interaction to detect invisible errors.
Immediate detection of friction
In the event of a problem (blocked form, excessive loading time, etc.), an alert is triggered with a precise pre-diagnosis.
Access to detailed and shareable data
Consult statistics and diagnostics directly from your dashboards, and easily share them with the teams concerned.
Analysis and rapid resolution
Use 2Be-FFICIENT's observations to correct points of friction and provide a smooth, frustration-free experience for your users.
Real-time alerts and preliminary diagnostics
Receive an immediate alert as soon as a problem occurs, accompanied by a diagnosis that helps you react quickly.
SMS
Push notifications
Voice alerts
SMS
Slack
Signal
Discord
Microsoft Teams
Slack
Signal
Discord
Proactive resolution of user friction
By identifying points of friction, 2Be-FFICIENT optimizes each path for a seamless experience.
Real-time dashboards
Visualize all your performance and user experience data on customizable dashboards that can be shared with your teams.
How does it work?
Find out how 2Be-FFICIENT works, for complete, transparent monitoring of your APIs.
API connection
Connect to the target endpoint and check its availability in real time.
Performance measurement
Calculation of response times to the nearest millisecond to identify network or server slowness.
- How long did it take my servers to respond to the request?
- Do I have bandwidth problems?
Automated execution
Regular API calls according to the frequency defined in your supervision strategy.
Analysis of responses
Detailed inspection of HTTP code, returned content, processing time and business rules.
Anomaly detection
Identification of errors, slowness or inconsistencies (incorrect payloads, timeouts, etc.).
Smart alerts
Generate enriched alerts, viewable from the console or sent via your own channels (e-mail, webhook...).
Approved and used by the largest companies
2Be-FFICIENT is deployed by leaders in the banking, insurance and e-commerce sectors.
Our customers rely on our technology to supervise thousands of API calls a day, guarantee the reliability of their integrations, and ensure impeccable quality of service.
API monitoring:
your questions, our answers
Can I monitor an internal or secure API, even if it's not publicly exposed?
Yes, our API monitoring solution supports restricted environments and APIs protected by advanced security mechanisms.
We have developed several secure integration methods, including client certificates (mutual TLS), authentication tokens and dynamic certificate retrieval from HSMs (Hardware Security Modules) such as Azure Key Vault.
This enables us to supervise internal API flows without compromising your security rules.
This capability is particularly useful for companies in the banking, insurance or any organization with stringent regulatory requirements (such as DSP2, RGPD, ISO 27001...).
How many APIs can I monitor with your solution?
Our infrastructure is designed for complete scalability.
You can monitor a large volume of APIs - whether REST, SOAP or GraphQL - with no technical limitations on the number of endpoints.
Our customers use our solution to monitor both critical APIs (authentication, payment, data) and secondary APIs, to gain an overall view of the health of their information systems.
You can also set up multiple test scenarios for the same API, to track different use cases (e.g. authentication, account creation, transaction, consultation).
Do I need to install any software to start monitoring my APIs?
No, you don't need to install any agents or software components on your servers or infrastructures.
Our API monitoring operates from our hosted PLCs, which simulate external or internal API calls, just as a third party accessing your interface would.
This agentless approach enables rapid implementation, without modifying your existing architecture, and guarantees compatibility with hybrid, cloud or on-premise environments.
Do you offer an interface for viewing API test results?
Yes, all the data collected is available in a dedicated online console, accessible to your teams.
Here you'll find :
- Customizable dashboards
- Response time curves by endpoint
- A 13-month history to analyze availability and performance
- Enhanced alerts with error details, HTTP return code, response payload and execution time.
This interface provides a clear, usable readout, and facilitates exchanges between technical, product and support teams.
Can I create my own test scenarios for my APIs?
Yes, you can modify the content of API requests directly from the Extranet.
You can adjust parameters, headers or request bodies to suit your needs, without having to call on our support.
This flexibility means you can quickly adapt your scenarios to suit your specific use cases.
What alert options are available in the event of an API incident?
As soon as abnormal behavior is detected - server error, slow response, inconsistent content - an alert is automatically triggered.
These alerts can be configured according to your thresholds (e.g. code 500, timeout > 3s, empty response) and can be transmitted via several channels: e-mail, Slack, Microsoft Teams, webhook, etc.
Each alert is enriched by our embedded AI, Opale, with a context analysis, a reliability index and diagnostic elements to speed up processing by your teams.
What concrete benefits will I derive from API monitoring?
Proactive API monitoring allows you to :
- Drastically reduce mean time to detect incidents (MTTD)
- Identify performance degradation points before your users or partners are impacted
- Comprehensive traceability of your API exchanges
- Improve collaboration between DevOps, SRE, Product and Support
- Ensure consistent quality of service, especially on critical paths such as login, payment, third-party service calls or integration with external partners.
API monitoring: make your flows more reliable, protect your users
Monitor critical calls, detect anomalies invisible to conventional tools, and make your routes more reliable with the analysis of a trusted third party.
