2Be-FFICIENT is a French company specialising in synthetic monitoring. Since 2000, we watch the critical user journeys of large enterprises so their digital services stay reliable.
Our approach is built around the real experience: we replay your customers’ journeys across web, mobile and interactive voice, to catch friction before it reaches your users.
+25 years
experience
+40 customers
key accounts
17.8M
observations in 2024
~2,000
alerts per day
Today, every click counts.
The reliability and smoothness of a digital service decide how much trust your users give you. The slightest failure costs both revenue and reputation.
At 2Be-FFICIENT, we treat these risks as weak signals to exploit, through monitoring centred on the user and on real usage.
Most monitoring tools answer a technical question: are my servers, APIs and infrastructure responding? We ask another one, closer to your business: are your users actually completing their journeys?
Our synthetic monitoring continuously replays your critical scenarios, login, payment, sign-up or voice server calls, exactly as your customers experience them, on web and mobile. We measure the real experience, not just availability.
This complements your APM tools. Where APM analyses the internal behaviour of your applications (servers, APIs, infrastructure), we bring the journey, business-usage and perceived-experience perspective.
The result: your technical dashboards can be all green while a user fails to pay. We watch what APM cannot see: the real, end-to-end journey.
Founded in 2000, 2Be-FFICIENT grew with the web, then mobile, then AI, without ever changing course: measuring what users truly experience.
Behind the technology, a dedicated team supports our customers in complex, heterogeneous, constrained, and sometimes closed or sensitive environments.
Our experts work closely with IT, digital, and business teams to turn every incident into an opportunity for continuous improvement.
Evelyne Martin
General Manager
Haga Rakotoharivelo
Associate Director and Head of R&D
Loïc Cornille
Production department manager
2Be
Responsible for monitoring your sites and apps
Mariem Gsouma
Customer Support Manager
Ines Belal
Business Developer
Sophie Bazile
Executive Vice-President
Jean François
Technical support
Guarantee a smooth and seamless user experience across all your platforms.
We build lasting partnerships. Every client shapes our roadmap: listening to their real incidents is how Argos and Opale were born.
We support you with all your monitoring issues, whether simple or complex, without changing your existing infrastructure.
Since 2000, we have adopted each technological shift with a single goal: securing your digital excellence, without needless complexity.
We build more frugal digital services, in our operations as in our product.
We optimise the frequency and targeting of our scenarios to watch what matters without wasting resources:
At 2Be-FFICIENT, we aim to provide our employees with a stimulating and ethical working environment.
Leading banks, insurers, retailers and energy providers rely on 2Be-FFICIENT to monitor their most critical journeys. See how GMF improved its incident management or how Direct Assurance strengthened mobile-app monitoring with our solutions.
2Be-FFICIENT is a French company specialising in synthetic monitoring. Since 2000, we watch the critical user journeys of large enterprises across web, mobile and interactive voice.
We were founded in 2000, over 25 years supporting major accounts on digital performance.
APM analyses your applications’ internal behaviour. Our synthetic monitoring measures your users’ real experience by replaying their journeys. The two are complementary.
Mainly major accounts with business-critical digital services: banking, insurance, retail and energy.
With Argos, our new AI agent, we anticipate anomalies before they occur; with Opale, we analyse incidents to identify their cause. The goal: moving from reactive to predictive monitoring.
Our head office is in Paris, France.
A critical journey to make reliable, a recurring incident to understand? Let’s take 15 minutes together.
Book a session with our team: a 30-minute personalised demo to see how 2Be-FFICIENT addresses your monitoring challenges.
Our team will get back to you within one business day to agree on a time together.
