Thick client monitoring
Monitor your critical applications, whether local or remote, with a solution that's independent of their underlying technology.
The limits of fat-client application monitoring
Often absent from supervision systems, these critical applications remain a blind spot - even though they are at the heart of business processes.
- No visibility of their operation at the user's workstation
- Errors and slowness difficult to diagnose without field feedback
- No alerts in case of failure or unavailability
Monitoring designed for the specific requirements of heavy-client environments
Supervise your client applications, whether local or remotely hosted, with the same precision as web or mobile.
Suitable for all application contexts
- Monitoring possible on both local machines (Windows, Linux, macOS) and remote machines (virtual desktops, test stations in your IS)
- Take into account your specific software and hardware constraints (dedicated environment if required)
- Integration of the installation process into the test scenario, to validate critical dependencies in the background
Independent of application technology
Our PLCs react to visual feedback (UI) from the application. This means we can simulate the end user, without needing to access your lines of code or technical infrastructure.
Enriched data for accelerated diagnosis
In addition to monitoring availability and response times, our heavyweight client scenarios can provide customized logs or internal indicators specific to your application. This contextual data enables your teams to immediately understand the cause of a failure.
Secure connections to suit your needs
We offer several ways of accessing the environments to be supervised:
- Secure tunnel (via industry-standard VPN)
- Remote access to virtualized workstations (VDI or test machines)
- Local deployment of our 2BeConnect module to establish a secure, partitioned link
Each connection mode is validated in collaboration with your network and security teams.
Opale, our on-board AI
Opale analyzes and enriches each run with actionable information:
- Clear, easy-to-read diagnostics, even without technical expertise
- Automatic classification of anomalies (functional, network, security)
- Reliability index for prioritizing alerts
- Real-time output from the console or via your collaborative tools
Key features
- 24/7 monitoring, whatever the target machine
- Customized business scenarios, executed in the application's native environment
- Immediate detection of blockages, errors or abnormal behavior
- Customized application log feedback (if enabled)
- Comprehensive dashboards: availability, response times, step times
- 13-month history for trend analysis and audits
What our clients say
Whether you're monitoring multiple platforms or anticipating incidents, 2Be-Social offers you optimum responsiveness.
Designed for an exceptional experience
Discover the key benefits of your future fat-client monitoring solution.
Continuous monitoring 24/7
Ensure a continuously optimal user experience with automated and proactive monitoring, replicating your users' actions at all times.
Define your key path
Select the critical steps of the user journey that you want to monitor continuously.
Automated scenario execution
Our robots exactly reproduce your users' journeys, simulating each interaction to detect invisible errors.
Immediate detection of friction
In the event of a problem (blocked form, excessive loading time, etc.), an alert is triggered with a precise pre-diagnosis.
Access to detailed and shareable data
Consult statistics and diagnostics directly from your dashboards, and easily share them with the teams concerned.
Analysis and rapid resolution
Use 2Be-FFICIENT's observations to correct points of friction and provide a smooth, frustration-free experience for your users.
Real-time alerts and preliminary diagnostics
Receive an immediate alert as soon as a problem occurs, accompanied by a diagnosis that helps you react quickly.
SMS
Push notifications
Voice alerts
SMS
Slack
Signal
Discord
Microsoft Teams
Slack
Signal
Discord
Proactive resolution of user friction
By identifying points of friction, 2Be-FFICIENT optimizes each path for a seamless experience.
Real-time dashboards
Visualize all your performance and user experience data on customizable dashboards that can be shared with your teams.
How does it work?
Find out how 2Be-FFICIENT works for complete and transparent tracking of your users.
Choice of secure access mode, adapted to your environment
VPN, remote station, local module
Creating a business scenario
Reproducing your users' critical paths
Automatic execution
at defined frequency (every 5 or 10 minutes)
Enhanced analysis by Opale
Errors, slowness, logs.
Immediate alert
Accessible from the 2Be-FFICIENT console or your internal communication channels
Approved and used by the largest companies
2Be-FFICIENT is already used by a number of major accounts to supervise heavy client applications with high business stakes, whether in banking, insurance or administration. Our solutions adapt to your technical environments and security policies, while offering you the same quality of supervision as for your web or mobile scenarios.
Frequently Asked Questions
Does my application have to be offline to qualify as a fat client?
No. A fat client can be accessed online or offline.
Its distinctive feature is that it runs locally on a user machine or in a virtualized environment.
Our solution works in both cases.
Do I need to open up full access to my network to enable monitoring?
Absolutely not. Our solutions are designed to minimize surface exposure.
Whether via a VPN tunnel, a virtualized workstation or our in-house module, you define exactly what our controllers have access to.
Can you supervise several fat clients in different environments?
Yes, we can monitor several machines, configurations or business scenarios in parallel.
Each station can be monitored independently, or combined in a multi-platform scenario.
Can we combine this monitoring with that of a web or mobile path?
Yes, you can set up a single or multi-stage scenario combining web, mobile and fat-client applications, with a single point of control via our console.
Do you collect application logs to help with diagnosis?
Yes, we can integrate internal application logs into your scenario.
This gives your developers a clear picture of the cause of the failure.
Switch to user-centric fat client monitoring
Offer your users a seamless experience: monitor every journey, identify friction points, and optimize before they affect your users.
