User-centric mobile application monitoring
Monitor your mobile applications, detect friction and deliver a smooth, seamless experience for your users.
Limits of conventional mobile application monitoring
Traditional mobile application monitoring measures technical performance, but ignores a crucial element: the actual user experience.
- No tests on real physical devices
- Mobile-specific problems often unidentified
- Strong authentication not tested under real-life conditions
Mobile application monitoring focused on user experience
Monitor the performance and availability of your mobile applications, while providing your users with a smooth, seamless experience.
Monitoring on mobile devices
We reproduce your journeys on real smartphones and tablets, in conditions identical to those of end users. Automated machines reproduce your digital journeys at regular intervals, exactly as web or mobile users do.
- Tests performed without jailbreak or root for total reliability
- Analysis under real conditions, on physical equipment
- Precise detection of user experience problems
Strong authentication and complex path management
We can reproduce your route through all the necessary authentication steps, even the most advanced.
- Fingerprint support
- Automatic sending and re-sending of authentication codes to multiple devices
- Compatible with modern, secure authentication systems
Dedicated customer support
At 2Be-FFICIENT, we fully administer the solution so you can focus on what matters most: improving the user experience!
- User path recording and tracking
- Responsive assistance for every request
- Tailored training for your teams
What our clients say
Whether you're managing one or more mission-critical mobile applications, or looking to deliver smooth navigation, our mobile application monitoring solution is designed to help you achieve digital excellence.
Designed for an exceptional experience
Discover the key benefits of your future mobile application monitoring solution.
Continuous monitoring 24/7
Ensure a continuously optimal user experience with automated and proactive monitoring, replicating your users' actions at all times.
Define your key path
Select the critical steps of the user journey that you want to monitor continuously.
Automated scenario execution
Our robots exactly reproduce your users' journeys, simulating each interaction to detect invisible errors.
Immediate detection of friction
In the event of a problem (blocked form, excessive loading time, etc.), an alert is triggered with a precise pre-diagnosis.
Access to detailed and shareable data
Consult statistics and diagnostics directly from your dashboards, and easily share them with the teams concerned.
Analysis and rapid resolution
Use 2Be-FFICIENT's observations to correct points of friction and provide a smooth, frustration-free experience for your users.
Real-time alerts and preliminary diagnostics
Receive an immediate alert as soon as a problem occurs, accompanied by a diagnosis that helps you react quickly.
SMS
Push notifications
Voice alerts
SMS
Slack
Signal
Discord
Microsoft Teams
Slack
Signal
Discord
Proactive resolution of user friction
By identifying points of friction, 2Be-FFICIENT optimizes each path for a seamless experience.
Real-time dashboards
Visualize all your performance and user experience data on customizable dashboards that can be shared with your teams.
How does it work?
Find out how 2Be-FFICIENT works for complete and transparent tracking of your users.
Launching the application
Open the mobile application on a real device (Android or iOS) and check loading time and correct opening of the application.
(Double) Authentication / Login
Enter login and password, check that authentication is working and that the user is accessing his personal space.
Application navigation
Carrying out a sequence of steps to achieve a specific objective: purchase, consultation, sending of quotation or specific action.
Key actions
Perform important actions such as making a purchase, transferring funds or filling in a form.
Safety lock
Validates safe disconnection and closure of the application.
Approved and used by the largest companies
For over 25 years, our technology has been used by companies in the banking, insurance, and e-commerce sectors.
Direct Assurance has optimized the monitoring of its mobile applications thanks to the 2Be-Mobile solution
Frequently Asked Questions
What differentiates 2Be-FFICIENT from other website monitoring tools?
Unlike technical monitoring tools, 2Be-FFICIENT focuses on the user experience by reproducing complete user paths to detect invisible friction points.
On which platforms does 2Be-FFICIENT work?
Our IT monitoring solution is compatible with websites, mobile applications, and interactive voice response (IVR) systems.
What types of alerts are offered?
You can receive alerts via email, SMS, push notification, Slack, Teams, and more.
Do I need to install specific software to use 2Be-FFICIENT?
No, our solution is external to your infrastructure and does not require any installation or modification of your information systems.
Can I customize the user paths I want to monitor?
Yes, you have the flexibility to define the critical steps of each user path.
Switch to user-centric website monitoring
Offer your users a seamless experience: monitor every journey, identify friction points, and optimize before they affect your users.
