Challenges and issues
When 2Be-FFICIENT was introduced, the solution was deployed on an experimental basis in a specific area. Sejer needed reliable quality indicators and a high-performance alert system.
What caught their attention was 2Be-FFICIENT 's ability to provide an end-to-end view of user scenarios, an essential aspect for detecting anomalies that are often invisible with conventional tools.
Sejer chose 2Be-FFICIENT for several reasons:
- A more advanced solution than those of our competitors, particularly in terms of tracking mobile and tablet applications.
- A technology ahead of its time, focused on user paths.
- Cost-competitive with solutions such as Witbe.
- High-quality customer relations, marked by proximity and responsiveness.
Solution implementation
2Be-FFICIENT enabled Sejer to benefit from :
- A macro view of service quality, while allowing us to zoom in on specific issues.
- Comprehensive user monitoring, complementing existing technical tools for server monitoring.
Functional coverage
Sejer considers the 2Be-FFICIENT solution to be stable and reliable. It provides continuous monitoring of critical routes, detecting even subtle anomalies that might go unnoticed with other solutions.
Conclusion
Sejer recommends 2Be-FFICIENT to any company looking to combine advanced monitoring with quality customer support.
